Support

vivome is a wellness platform that analyzes daily records of people with illness experiences and helps them publish those records as e-books.

Yes, all data is encrypted and stored securely, and it is not provided to third parties without the user's consent.

When you have accumulated more than 60 days of records in the vivome app, anyone can create an e-book draft and apply for publication through the Studio feature.

For paid subscription services, a full refund is possible if there is no record of use within 7 days after payment. Please contact the customer center for details.